The GuestObsessed survey is a customer satisfaction survey that is conducted by Checkers and Rally’s restaurants to gather feedback from their customers about their dining experience. The survey aims to help the restaurant chain understand the areas where they are excelling and the areas where they need to improve.
To participate in the GuestObsessed survey, customers need to visit the official website at www.guestobsessed.com and enter the restaurant number, date of visit, and time of visit. Once these details are entered, customers will be asked to answer a series of questions about their dining experience, such as the quality of the food, the speed of service, the cleanliness of the restaurant, and the friendliness of the staff.
After completing the survey, customers may receive a validation code that they can use to redeem the offer printed on their receipt during their next visit to Checkers and Rally’s. This offer may include a discount on their next purchase or a free menu item.
It is important to note that the GuestObsessed survey is only available to customers who have recently visited Checkers and Rally’s restaurant and have a valid receipt. The survey is confidential, and the restaurant chain uses the feedback to improve its services and enhance the overall dining experience for its customers.
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Guestobsessed Survey rules and requirements
To participate in the GuestObsessed survey, there are certain rules and requirements that customers must meet. These include:
Age Requirement: The participant must be at least 18 years old to take part in the survey.
Purchase Requirement: The participant must have made a purchase at a Checkers and Rally’s restaurant and have a valid receipt.
Survey Limit: There is a limit of one survey per receipt.
Time Limit: The survey must be completed within seven days of the purchase date.
Language Requirement: The survey is available only in English and Spanish, so participants must be able to read and understand one of these languages.
Internet Connection: Participants must have a stable internet connection and access to a device such as a computer, tablet, or smartphone to complete the survey.
Residence Requirement: The survey is open only to legal residents of the United States, the District of Columbia, and Puerto Rico.
It is important to note that Checkers and Rally’s employees and their immediate family members are not eligible to participate in the GuestObsessed survey. Additionally, the validation code received upon completing the survey is valid for only 30 days and cannot be combined with other offers or discounts.
Here is a step-by-step guide on how to complete the GuestObsessed survey:
Visit a Checkers and Rally’s restaurant and make a purchase.
Keep the receipt as it contains the necessary details to access the survey.
Go to the official GuestObsessed survey website here.
Choose your preferred language – English or Spanish.
Enter the restaurant number, date of visit, and time of visit. All this information can be found on your receipt.
Click on the “Start” button to begin the survey.
Answer all the questions honestly based on your recent dining experience at the restaurant. The questions may include your satisfaction level with the food quality, speed of service, restaurant cleanliness, and friendliness of the staff, among others.
Provide your contact information, such as your name and email address, to receive the validation code.
Once you have completed the survey, a validation code will be displayed on the screen. Note down the code or take a screenshot of it.
Take the receipt and the validation code to a Checkers and Rally’s restaurant to redeem the offer printed on the receipt. This may include a discount on your next purchase or a free menu item.
It is important to complete the survey within seven days of the purchase date and to redeem the validation code within 30 days of receiving it. If you encounter any issues or have any questions during the survey, you can contact the GuestObsessed survey support team.
If you have any questions or concerns regarding the GuestObsessed survey, you can contact the customer support team of Checkers and Rally’s restaurant chain. Here are some ways to reach out to them:
GuestObsessed Survey Support: You can visit the official website at www.guestobsessed.com and click on the “Contact Us” link at the bottom of the page to submit a support request. You can also send an email to the support team at firstname.lastname@example.org.
Checkers and Rally’s Restaurant Support: If you have any issues related to the food, service, or any other aspect of your dining experience at Checkers and Rally’s restaurant, you can contact their customer support team by calling 1-800-800-8072 or by filling out the contact form on their official website at www.checkers.com or www.rallys.com.
Social Media: You can also reach out to Checkers and Rally’s restaurant chain through their social media channels, such as Facebook, Twitter, or Instagram.
The customer support team of Checkers and Rally’s restaurant chain is available to assist you with any queries or issues related to the GuestObsessed survey or your dining experience.